December 31, 2020 – Closing at … We are happy to now be able to offer curbside service at all of our locations. Minimal Contact: If you have numbered spaces in your parking lot, assign a time and parking spot when you gather patron requests for items. Additional services, including copies and faxes are also available while our buildings are closed. Holds may take slightly longer than expected. 7:05 pm Washington […] To avoid hold requests on quarantined materials, items should not be checked in until they are released from quarantine and are available again for checkout. How to Quarantine Public Library Materials. Pickup will be from the Book Nook side of the building. Include directional signage and barriers, such as traffic-control ropes or cones to direct the flow of traffic. Consider offering book bundles with consumable take-home activities instead of circulating your standard kits. Are you delivering virtual programming? If your library sends out a press release about your services, include this information to reassure your patrons that you are following CDC guidelines for safety in handling materials. Depending on the number of staff and the size of your library, you may want to consider using two-way radios to ensure staff members are able to communicate while safely distancing themselves. Library staff also asks customers to follow library procedures designed to keep 6 feet of distance between people at all times. To pick up held items, you'll need to register for a 30-minute timeslot with your name, phone number, library card number and a few details. Fines and fees cannot be paid at curbside pickup. This service is available for current University of Toronto students, faculty, and staff. Look for the Curbside Pick-up table outside of the library. In the JCPL app, click “I’m here.” You’ll also want to consider their replacement value if you plan to extend due dates and they have the potential to not make it back to your library. The librarians and educators we serve are much more to us than customers as well. The Ask a Librarian call center will also operate during these hours. Also contact your local Chamber of Commerce, radio stations, and newspaper, as well local healthcare facilities to help you get the word out. Use tape to designate stations and ensure social distancing. The restrictions do not impact libraries and our Curbside Pickup Service will continue for patrons as scheduled below. When you arrive, park in one of the designated Curbside Pickup parking spots at the southeast corner of the library building. Whether you’re limiting contact or planning for contactless pickup of materials, you’ll have safety issues to take into consideration. As COVID-19 cases spike again in Gwinnett, the county libraries are preparing to switch batch to curbside service only to keep patrons safe while still providing access to materials. All other Oxford County libraries will be closed until at least Jan. 4. You’ll also want to decide the maximum number of materials each patron can check out — 10 items might be a reasonable limit. Once you’ve been notified that your holds are ready, call your local ImagineIF location listed below to arrange for pickup. Create a Google Form or online signup where patrons can request items and pickup times. Curbside Pickup We are currently offering curbside pickup at our Gibson, Green Valley, and Paseo Verde locations. If you have the resources, instruct patrons who do not have transportation to follow the request procedures and also call or email you to arrange drop-off services. You’ll also want to decide whether you will allow patrons to pick up materials for others who may not have transportation or are housebound. The Library will ensure that customers do not accrue fees for materials during this time. Document your process and make sure all staff members know and understand the process. For further information, watch pediatrician and children’s librarian Dr. Dipesh Navsaria’s presentation “COVID-19: Safety Tips for Reopening Your Library.“, Community EngagementCOVID-19public library, dorothy Apply for an e-access card here. Her background includes editorial management and product development of innovative and time-saving tools for schools and libraries, with an emphasis on Common Core, literacy and math. The table should be disinfected after each ID is removed. Ingersoll and Tillsonburg libraries will launch their curbside on Dec. 29 and 30 from 11 a.m. to 3 p.m. in Ingersoll and 11 a.m. to 4 p.m. in Tillsonburg. If users will be driving up, have them show you their ID through the car window, open their trunks, and place their bagged materials in their trunks. To ensure protocol is followed, consider repurposing colored book tape to mark a safe distance for patrons to stand. Look for items that are available now and place a request. Also include the following: Curbside pickup also offers you the opportunity to advertise your other services. Pickup times should be in at least 15-minute intervals to try to eliminate any interaction between patrons. The library is encouraging patrons with smartphones and tablets to download the new VLC Member Libraries app and use its Click & Collect feature for curbside pick-up at Hoyt or Zauel libraries. Learn More > Wi-Fi Connection. Curbside pickup is available during the following times: Monday to Thursday 9:30 am - 8:45 pm. Click the “Curbside Pickup” button. You’ll also want to think about whether to renew items that are already checked out or if fines will accrue on items that don’t make it back by your extended due date. Tues-Wed, 12-6pm Online reservations are not accepted for same day pick-ups. Holds may take slightly longer than expected. Deaf and hard of hearing customers may access their holds and set a pickup time via. Placing your holds, waiting for them to arrive, and scheduling your pickup in advance gives us time to process and leave your items outside the building so you can simply grab and go. The American Library Association recommends a 24- to 48-hour quarantine of books. Curbside Service FAQs. Materials must be requested in advance. The Warren Public Library is now offering curbside pickup of library holds and requested items at all library locations. Start with procuring personal protective equipment for staff, including masks, gloves, and hand sanitizer. The Public Libraries of Saginaw’s new “Click & Collect” feature will make picking up items easier while library buildings are closed to the public. This program allows patrons to request items from our collection and pick them up without needing to come inside or have any in-person interaction at all. Mon-Tues, 12-6pm Once your requested items are available, you will receive an email or text message to let you know you can come pick them up during our curbside pickup hours (see below). Mon-Fri, 10am-6pm Disclaimer: This article is for educational purposes only. They will reopen for curbside options, the county said in a release. Place flyers advertising these services in patrons’ bags. The Library is closed to the public until further notice. No appointment needed. If you are asking to see IDs, ask patrons to place their ID on the table and move back 6 feet. The patron should wait until the staff member is inside before collecting their belongings. Schedule a Curbside Pick-up appointment online. Curbside Pickup In order to provide the best service possible while maintaining the safety of our students, faculty, and staff, the SU Libraries are happy to announce our Curbside Pickup program. ), The hours that library curbside pickup will be available, How far in advance they need to request items and schedule pickup, How to arrange a time for pickup (remind patrons that they must be on time to ensure interaction with others is limited), The location where they will find their items for pickup or the protocol for staffed pickup, How to arrange for drop-off of items for patrons without transportation, The extended due dates for items and whether you’re accepting returns in your drop box or would prefer that patrons keep materials at home until the due date, Whether or not fines will accrue for items already checked out or after your extended due date, Whether you are accepting returns and how you will disinfect returned items, A statement that you are not accepting donations at this time, That you reserve the right to refuse service to anyone who jeopardizes the safety of your staff and/or patrons. Curbside Service is now available at all branches for holds pickup and returns, during curbside hours. for UMD faculty, staff, and students. Offering ask-a-librarian services? The patron should wait until the staff member is back inside before collecting their belongings. The University Libraries are offering curbside pickup of library materials, equipment, and TLC Specialty Printing (posters, etc.) To request contact-free curbside pick-up, please call (715) 394-8860. In your communication about your services, ask patrons to be specific about the items they are requesting. Get started by visiting the library catalog. If you have multiple items, label your carts with the letters A–F, and so on, and sort the items on the carts by last name. Curbside pick-ups for library materials are available at library locations across the metro. Using curbside pick-up, you will be asked to verify your address and provide photo ID. 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