Your remote control may have a similar frequency to other remotes in the home or there may be radio frequency disturbance from outside sources. Mend - fire, keeps, off, itself Need to mend your Dimplex home heating system? A: The flame should be a constant smooth flowing flicker. Please review the Operating Instructions in the Owner’s Manual. Heating elements or High temperature switch may need to be replaced. If you have a TH401, in the Set Up Menu, change the Heating Cycle from “Std” to “Fan”. The most common cause of this is the lack of enough airflow through the unit. The breaker may have tripped or the fuse has not blown. This can be rectified by making sure that the breaker is not tripping. Replace the remote if the unit comes on independently without your having turned it on. A: Please review the Operating Instructions in the Owner’s Manual. The remote may not be synchronized to the fire place. Dimplex cheriton heater keeps switching off? This is normal operation. Make sure that it is properly connected to the flicker motor. Once you have replaced the batteries you will need to re-initialize the remote with your unit. If there is power at the switch but no power elsewhere … If the noise continues with the fan off, check to see if the flicker rod is not rubbing against internal components when turning. If the air flow was obstructed at all, it will shut off prematurely. A buildup of dirt or dust can cause the heating elements to overheat, and in turn cause the fireplace to turn off. If your unit has a service warranty we will arrange service. If you try these fixes and still fail to resolve the problem, then the problem could be the thermostatic control or a bad motor. If unit comes with a three position switch it may need replacing. If the switch does not stop the fan then the switch may need to be replaced. If your unit is equipped with a “Purifier” the fan will run continuously only if the 3 position switch is in the purifier fan position. It can be reset by switching the Main Power switch to OFF and waiting 5 minutes before switching it to ON. repairs can be dangerous. If the log set has been replaced and there is still no change, the LED Driver board for the log set may need to be replaced. Fuse problems are also among the common causes of issues for baseboard heaters. If your log set does not light up any more than the log set must be replaced. Replace the remote control sender. Everything works fine but the heat. ... To disconnect heater, turn off power to heater circuit at main dis-connect panel. Ensure you have read our Small Check to make sure power is present at the main on/off switch on your unit. If the odour continues while the heat is on you may need to replace the heater assembly. Step 2. Without knowing the model of fire i would say the PCB is faulty. Once you have cleaned the unit, plug it back in and turn it on. A: The heater may emit a slight, harmless odour when first used. Short video showing how to reset the thermal cut out on an old dimplex storage heater Please review the Installation Instructions which came with your fireplace. Confirm that the fireplace is installed on the electrically appropriate circuit. Unplugging the unit from the mains and turning off the master switch will allow the electric fireplace to be reset and possibly resolve the issue once and for all. A: Please refer to Operation section in the Owner’s Manual. Replace the hand held remote and receiver board where necessary. if I turn it completely off, after five minutes or so I can turn it on and it will throw heat again. Check to make sure that you have power at the outlet. If yours stops working, then it is often because of defects in the fuse. Remove the obstacle, plug the heater back in and turn it on. Ensure method of installation does. If using low voltage wiring from your wall to power the wall mounted remote, ensure there are no loose connections. It powers up fine, fake flames work, it has a turn knob to set the temperature, but when I push the HEAT switch to ON, you can hear the heater working and see the heating coils turn red but within 15 - 20 seconds you hear a loud click noise and the coils turn off and no heat is produced. How do I Troubleshoot a Dimplex Electric Fireplace? it has the above referenced fireplace. If the fan rotates freely but the problem persists, the fan motor may need to be replaced. Glen Dimplex Americas has thousands of technical documents including Owner's Manuals, Service Manuals, Assembly Instructions, Installation … You will need to initialize the remote control with you unit. a 3 ft. (1 m) from the front of the heater and keep them away. Please review the Operating Instructions in the Owner’s Manual for the Wall Mounted Remote. Turn off the breaker and disconnect the wires from the thermostat, keeping careful track of their connection points. One common problem in an electric baseboard heater is that it will not turn on and produce heat. This odour is a normal condition caused by initial heating of internal heater parts and will not occur again. ... Dimplex ceiling heaters are designed and tested for safe and trou- specifically assumed by it. Make sure there is good tension at the outlet, if the plug does not fit snug, replace the outlet. It could be that the log set is not positioned properly in the firebox. The remote control may need to be initialized with the fireplace. Step 3. Saving £ and electronic waste going to landfill.MarkNov 2020. A: Please review the Installation Instructions which came with your fireplace. It could be that the batteries in your remote control are dead and need replacing. Remove and replace as outlined in the maintenance section of your Owner’s Manual. A: There could be other appliances on the same circuit as your unit. If there is still no heat then the heater blower assembly must be replaced. Step 1. First check to see if your breaker has tripped or if the fuse has blown. my dimplex fire keeps switching off by itself? Please make sure that the unit is unplugged prior to cleaning. The product will require a new battery within the UI. After 5 minutes, power everything back on. There could possibly be a loose wire or the flame motor needs to be replaced. If you are unable to initialize the remote you will need to replace the remote and/or the circuit board if necessary. The flame motor, flicker rod and the blower motor. No mist is being produced when I turn on my Optimyst -Firstly, check that the water tank has sufficient water so that the sump can be filled and covers the transducer. The thermostat dial will make a ‘clicking’ sound when turning to let you know what the current room temperature is. There is no danger in turning it to max, it will shut off before it overheats, as it has been doing. First make sure that the unit is not too close to an object that would impede airflow to the intake vent. Hi all, I have an dimplex xms713n 2005 model. A: Please review the Operating Instructions in the Owner’s Manual for clearances surrounding the fireplace. Turn off the power and clean the front of your baseboard heater. If have a Wall Remote Control it may need to be replaced. Other users of howtomendit.com provide the answers. Copyright © 2021 Glen Dimplex Americas, 1367 Industrial Road, Cambridge, ON N3H 4W3 Canada, Sitemap | Privacy Policy | Terms & Conditions | Patents. from the sides. Is your unit connected to the proper voltage? Misuse of this product or repairs by per- ble-free operation. I have a charmglow 23in electric fireplace. Worked a treat. Let the heater cool to room temperature before proceeding. The bulbs could be burnt out may need to be replaced. Refer to owner’s manual to recode your remote control, once you have recoded the remote you must initialize the remote to the receiver. Don't see your question? If the garage heater won’t turn off the problem usually isn’t with the heater itself, but with the room. Ensure that the dial is set above the current room temperature or the fireplace heater will keep shutting off. Open the baseboard heater louvers when you’re making use of them to help spread heat easier and keep them closed when you’re not, to prevent dust from building up. This noise would be a rubbing or sweeping noise. If you turn it off and then on again it will heat up again for 5-10 minutes and then you hear a click and the fan then blows out cold... Click here for how to mend it. Step 2 Turn the heater onto its face or set it on a table once completely cool. we've used the fireplace a lot and it has always worked well. (Dedicated means no other outlets or fixtures are sharing the same circuit breaker). Turn off the heater and unplug it if it does not come on after resetting the auto safety shut off feature. The more detail and information you provide in your question the easier it is for others to help you. If pushing the heater switch on/off does not change the situation then you will need to replace it. If the fan blades are clean and the air grills are now clean as well, you have likely solved the problem. Set up the heater suitably for your needs, program and temperature. The flicker rod may not be connected to the shaft on the flicker motor. Very often, with electric heaters there is a safety device that turns off the heater if it is overheating, to prevent fires. Print page before using information supplied via this website. Your three position switch may be defective. ), Heating, Home Heating Systems (31117 other questions), Related questions - fire, keeps, off, itself, There is more help available. Check to make sure that the On/Off switch on your unit is working properly. 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