It is that easy! But when that expired, they won't let you renew THAT ONE. If you have any questions or concerns, please reach out to us on live chat (mintmobile.com/chat) or call us at (800) 683-**** so we can look into your account. It’s ridiculous how cheap it is, especially compared to what I used to pay. Find the best companies in Telecommunications category: Mint Mobile and Straight Talk Wireless, Mint Mobile vs Metro by TMobile, Straight Talk Wireless vs Total Wireless I checked my phone compatibility and it was fine before I ordered. Due to Mint SIM running on the T-Mobile network, customers can take advantage of a vast area of network coverage. It’s all “MINT” to be!!! I got a refund back on November 3, 2020 only $95.47. This company is an Enron wannabe. This likely has … Mint Mobiles Updated plans as of 1/29/2019. I purchased this 3 Month Kit, and Mint gave me an additional 3 months! Rights Reserved, You Are About to Contact PissedConsumer.com. Learn more about Mint Mobile plans, promotions, and offers. I paid in advance a 12 month plan with 8 gigs of fast data. Reach out to us on live chat (mintmobile.com/chat) or call us at (800) 683-**** so we can look into your account. You have to buy a whole new one and the CHEAPEST available is $75 for THREE MONTHS!!! You will not be able to use the new SIM to refill your account. I recently moved to Mint after being with my prior carrier for 12 years! Mint Mobile is one of the lowest cost mobile providers on the market today, and if you’re looking for a MVNO that uses the T-Mobile network, they might be the best. Money-back guarantee - you have 7 days to claim a full refund if you're not happy with what Mint Mobile has to offer. Get 3 months of no-contract Mint Mobile cell service for free* Actually, it's $20 up front, but you soon get that cash back in the form of, well, cash back! In fact, the company is ranked among top five in the network coverage tests in the US. Most commonly, consumers tend to contact Mint Mobile to ask questions about: Cards, Activation/ Cancellation, Staff. If you haven't done so, I would recommend to opt-in for our promo email in your Mint Mobile account. It's not anything on … DO NOT USE THE EMAIL LISTED ON THE WEBSITE TO START A REFUND. Hi, this is Mint Mobile Alex. You pay upfront for your service, ideal for monthly budget-minded money savers out there. Mint Mobile was first mentioned on PissedConsumer on May 07, 2018 and since then this brand received 102 reviews. Mint Mobile : Cell Phones. There is not enough information available to create the chart. Review #2253185 is a subjective opinion of poster. They offer calling plans in 3, 6 or 12-month increments, and if you’re happy with the service the 12-month plan offers the best value with a plan that costs only $15/month for unlimited calling, texting and 3GB of data. So far I have even been out to the mountains and the coverage was great. We’re here 7 days a week, 5am to 7pm PST. We're currently offering buy 3 get 3 months free on all plans so it will be a perfect time to try it out. MINT MOBILE IS AMAZING. The data plans vary based on data available, but all of them include the same data speed, a 4G network and hotspot.With all prepaid plan purchases, you will also get the following: a new SIM card, unlimited talk a… So sorry to hear that and apologies for being late here. my plan will renew by dec 3, and I want to avail... Would like to open an account with mint mobile. User's recommendation: Document every contact. I wasted a entire day waiting for my simm card to show up. Hi, this is Mint Mobile Alex. We are processing your message. Review #2320676 is a subjective opinion of poster. T-Mobile covers about 94% of the country. I am not a “techie” but the switch to Mint Mobile was easy and is saving me money. Please visit our web activation page to activate your new SIM (my.mintmobile.com/activation). A want to be mobile provider without people smart enough to place a apartment number on the shipping label. I remember my service being spotty in the early 2000’s with T-Mobile and it’s so much better now. Mint Mobile benefits. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. “Mint Mobile is one of the most compelling wireless options on the market.” Bring Your Own Phone. It only took me as fast as only 5 minutes to activate my new line, including all the phone number transferring process. Like I said before, there are other companies out there now with similar plans that will save you money without the headache and a lighter wallet. By the way that mint fox is so cute ! It was recommended by technical support to initiate a refund and then repurchase since once a number is associated with a SIM card, there is no other alternative to port the number in because I was still looking forward to enrolling with Mint at that time which is the reason for the refund request. Please check the expiration date of your account to see if its current or reach out to us on live chat (mintmobile.com/chat) or call us at (800) 683-**** so we can look into your account. Something went wrong and we weren't able to fix it ourselves. Oh No! I had a terrible experience with Mint Mobile. Save you money and go with Mint. Mobile Phone Service in Costa Mesa, CA. Here’s an example: The regular price for a 3-month introductory plan starts at $45, which works out to $15 a month. View all 4 photos. Sorry to hear that. Hi, this is Mint Mobile Alex. I decided to try out Mint Mobile very recently. I can’t tell any difference with my new service even though it’s one third of the cost of that other company. I can make calls & surf the web for less than a lot of phone companies I’ve been with. Reach out to us on live chat (mintmobile.com/chat) or call us at (800) 683-**** so we can assist you with the setting. MINT MOBILE IS NOT WHAT THEY SAY IT IS. I ordered online and then moved to a new place and I had lost my mint Mobile SIM card. I like too their referral program, that give us credit and the possibility to get free year plans by doing so. Review #2274392 is a subjective opinion of poster. So happy I changed. I would recommend to make sure that your phone is fully unlocked from the carrier that you've brought from. Hi, this is Mint Mobile Alex. Review #2286315 is a subjective opinion of poster. We're excited to get you started. I feel network is very good and internet speed really extreme. Whoops! First, I tried to submit through their website but it asked for a receipt less than 2kb. Thanks mint team!! I was mint customer. Review #2311874 is a subjective opinion of poster. Mint Mobile is an MVNO that runs on T-Mobile’s reliable, nationwide 5G/4G LTE network. Reviewers write the most about Mint Mobile Phone Plan and give it 1.9 stars out of 5. Review #2323531 is a subjective opinion of poster. The overall rating of the company is 2.2 and consumers are mostly dissatisfied. My settings are correct, my phone is an ATT Samsung. It was very easy to switch from my old provider to Mint Mobile. People send me text messages and they those get delivered to me after 12 hours or more. I made sure that the request was submitted before the 7 day trial period was over. Thank You for Your Reply! All in, I pay $180 per year for my phone service while most people pay that in just a few months… Mint Mobile Review . NEW PHONE, MIND BLOWN. Hi, this is Mint Mobile Alex. What is your customer experience with Mint Mobile? Great coverage both calls and wifi. Mint Mobile Pricing and availability. ; Prepaid plans - that means no contract, credit check, or activation fees. Sent me my 3 month plan with a SIM for me and 2 7 day trials for friends. iPhone SE $15/mo. Mint Mobile’s starter plan offers prospective customers 7 days of service that includes 250 minutes, 250MB of 4G LTE/5G data, and 250 text messages for $5. Thankful for mint mobile. Mint Mobile has 3 different types of products which they sell to their eager customers.First and foremost is the prepaid data plans. The reviews are in, and, spoiler alert, our prepaid phone plans are a hit! Just login to your Mint Mobile account, go to manage plan, select the 12 month unlimited plan and pay for the difference. Highly recommended. We’re here 7 days a week, 5am to 7pm PST. Really happy with Mint Mobile, no hidden fee, $15 for 4g/mon which is enough for me. Mint Mobile Review Update: I extended my Mint contract for another year for $15 per month! ", "To not switch to Mint mobile without knowing someone in your area that is using it and happy with its service". I finally got a tech who told me that the problem was that the phone was not compatible so he told me to go the T-Mobile site on Google and look through their list of phones to see which ones listed on the Mint Mobile site were compatible. Sometime dropping from 5G to LTE but is't okay with net speed. I finally found an my mint Mobile stuff and couldn't activate my phone. Going to send me a replaced in 3 to 5 days. Mint Mobile doesn’t have a monthly payment option. Review #2274766 is a subjective opinion of poster. Hi, this is Mint Mobile Alex. 3. Previously, Mint only offered plans with high-speed data caps. Hi, this is Mint Mobile Alex. Mint Mobile is a prepaid carrier that distinguishes itself by selling service in chunks of three, six, or 12 months. We’re here 7 days a week, 5am to 7pm PST. Please note that we don't lock phones and it's probably a setting on your phone. 99 $5.00 $5.00. Its plans are either for three months, six months or 12 months. Please note that you do not need to call us to cancel your account, all you need to do is turn the auto-renew off. Mint mobile is a joke, they couldnt even fill out a shipping label correctly. I began the refund process my using the email listed on the instructions for a refund because I was unable to upload a receipt so I thought I would send all the information with the receipt to the email on the website.......no one ever responded to it. When this review gets posted they'll reply with a standard message to contact them with the problem details, which I have done. If you already have an account with us and would like to activate another line (new number), it needs to be a new activation. First off, They come to Never Ever Everyou in with a really good 3 month program. Get it as soon as Wed, Jan 27. Or never delivered at all. So sorry about the confusion. Review #2255818 is a subjective opinion of poster. Mint uses T-Mobile’s network so signal strength and call quality and data speed are all fine on my Moto E4 phone. I have the emails that I sent in to mint mobile support through the website and 2 other CSRs who gave me their business email so I can submit a receipt as the website has failed the customers who tried to upload their receipts. Seamless Service, Best Price, Gr8 Coverage, My experience with mint mobile has been great, definitely recommend mint mobile. I still have 2 weeks left on this cycle and got 6.4 GB left from the 8GB plan. I called support to cancel mint as I wanted monthly service since I was travelling abroad. I don’t know where is the rest of the money. Apple iPhone SE White + 4 GB/MO. Thank you for the cosmic consciousness expanding upgrade in more areas in my life than my words can express! Some of the services provided by Mint SIM include making and receiving local as well as international calls, text messages and accessing of voicemail. I think starting with the 3-month 12 GB/month plan is a great way to try Mint out to see if their coverage works at your location. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Buy A New One; Bring Your Own; Coverage; How It Works; Reviews ; Help. If you have any questions or concerns, please reach out to us on live chat (mintmobile.com/chat) or call us at (800) 683-**** so we can look into your account. Hi, this is Mint Mobile Alex. User's recommendation: Stay away from this loser company. View … 2 Chances are you’ll have coverage, but there are a few pockets where signal can get spotty—particularly in the Pacific Northwest and Mountain West region. Mint Mobile continued to charge me twice after cancellation. Note: As of January 29, 2019, Mint Mobile increased its data tiers from 2/5/10 GB to 3/8/12 GB. Mint Mobile ranks 132 of 1430 in Telecommunications category. Prior T-Mobile & Verizon Wireless Customer Prior to switching to Mint Mobile I had T-Mobile. Now, if you renew with 12 months plan, you can lock in the intro rate. Voicemail and international texting is included (I tried both). The person helping me was super patient, I felt like I was asking questions he heard a bunch of times already, ones that were already answered on the site.My goodness and the ease of setting up was child's play! Mint Mobile let me know within seconds if their plan covered my area and if I was able to keep my phone number (which I could). The overall rating of the company is 2.2 and consumers are mostly dissatisfied. Please visit our website (mintmobile.com) and chat with us live so we can assist you. Mint Mobile was first mentioned on PissedConsumer on May 02, 2018 and since then this brand received 103 reviews. I used an unlocked 64 GB Motorola G4 Plus for the review. On sep 29 2020 I called agent she convinced ne to renew for 3 months as per their basic plan and after a month ask for refund. I’m so happy I stayed with my previous carrier as long as I did, it just fueled the excitement of freedom within me to make it that much more rewarding to when I finally let go of that overpriced unbalanced way of experiencing my previous carrier provider! The price level of this organization is medium according to consumer reviews. We’re here 7 days a week, 5am to 7pm PST. Put in the sim card, activate online. Also the CSR I spoke with today 12/4/20 (originally began in 10/19/20 when I contacted mint mobile through the email listed on the website) tried to submit a ticket through their website and failed to do so because the receipt I sent her was too big....even after I scaled it down to the barest minimum for legibility. Review #2299048 is a subjective opinion of poster. The algorithm is subject to change in future. I brought my own phone to MINT and am very satisfied. IT WILL NOT BE ACKNOWLEDGED!! I wish the differences in the prices between the 3-month and yearly plans were more clearly written though. The other phone that's connected to my account is not working why. If anyone says that I did not submit a request within the 7 day time frame I would have to add "liars" to my list of grievances. MY card did not work, told me to use one of the trials, guess what, they don't work either. Other than that, it has been good so far! Review #2307534 is a subjective opinion of poster. (Maybe a Promo at the time, but I can’t complain) Mint Mobile uses T-Mobile’s towers and I have to say, T-Mobile got a lot better. Due to COVID, like many my budget is not endless and I want to keep a clear tap on it, so I really did my research before choosing a provider. I had to call back up to help activate my phone, which we couldn't get it activated, soooooo I got full refund. I have had a good experience with mint since the beginning. The quality of the service is good in most of the area. The cheapest phone provider i can find. Mint Mobile See for Yourself Kit | Verify Compatibility with Our Talk, Text & Data Plans (3-in-1 GSM SIM Card) 4.2 out of 5 stars 3,847. Review #2300633 is a subjective opinion of poster. Review #2322804 is a subjective opinion of poster. I love mint mobile. The kit comes with a free Mint Mobile 7-day trial SIM card loaded with 100 MB of data and 100 minutes/texts so you can try out the service risk-free. SO I guess I just have no phone til then. Get yours today at Target! Please reach out to us on live chat (mintmobile.com/chat) or call us at (800) 683-**** so we can ship a replacement asap. Whatever your favorite brand, we’ve got it, including Nokia, Blackberry, HTC, Virgin, Samsung, LG and Motorola. It's been a month now and I can honestly say the service is great. I ended up looking around and switched to Mint Mobile (at first bc Ryan Reynolds). Another great feature of Mint Mobile’s plans is that all of them include a mobile hotspot built-in – most other MVNO’s (and major carriers) require you get an unlimited plan to grab that. NOW I'm up at 4am here in Hawaii TRYING to get to the Foxbot for help and can't get to it on the site from my tablet (CAN'T CALL- NO PHONE SERVICE), and I checked it again, because I am trying EVERYTHING and I NEED my phone to work. Customer service was huge for me. Contact us: For questions please use the ChatBot on mintmobile.com or in the Mint Mobile App or call us at 1(800) 683-7392. Review #2328324 is a subjective opinion of poster. I received my replacement SIM yesterday and it does not work. Best customer service, price, ease of setup! I then have to repeat the same 3-4 times before a connection is established. Description: is a low-cost cell phone company or mobile virtual network operator … © 2021 Trustpilot, Inc. All rights reserved. Recent recommendations regarding this business are as follows: "Do not use this service", "Wish you better luck. 55.3k Followers, 2 Following, 501 Posts - See Instagram photos and videos from Mint Mobile (@mintmobile) I never realized how much you “MINT” to me! Hi, this is Mint Mobile Alex. What is going on??? $25/Month Mint Mobile Wireless Plan | 12GB of 4G LTE Data + Unlimited Talk & Text for 3 Months (3-in-1 GSM SIM Card) 4.3 out of 5 stars 665. Review #2297903 is a subjective opinion of poster. Easily the best experience I had with any phone company. 4GB/mo $15/mo $30/mo for 24 months. I hope you would also consider us. To learn more about the ways to appreciate the reviewer please visit They had the address correct but failed to put the apartment number on it so the order never arrived. Hands down MINT was the right choice on all parameters. When I complained they could not find my account. I understand that your promotion is for new activation and those that has activated within 45 days only. We’re here 7 days a week, 5am to 7pm PST. Mint mobile makes it really easy to start with their service. This website has the ability to securely and automatically update all of your financial information (based on information you provide) and then gives a one stop snapshot of your finances, including all bank accounts, investments, loans etc. Learn More Buy A New Phone. And much much minty success for you and all who subscribe! No worries! 2. when I try to send a text, an exclamation mark appears, telling me that the message could not be sent... To make the text go thru I re-attempted the same for as many as 10 times (if not more) - again without success. I purchased a full year of mint mobile, and they failed to port over the number correctly. We do offer 7 days money back guarantee and refund request needs to be submitted within 7 days of activating the plan. As of September 2020 they also offer an unlimited plan! Worst customer support false committments, If you wish that your prior post be removed, submit a notarized letter. Unfortunately, our current promo is only for new customers. One morning I woke up and paying $70 a month for service alone just didn't sit right with me. So sorry to hear about your experience with the service. Everything was step by step easy.Cannot beat the price at all. It looks like you're trying to activate a new SIM as a replacement SIM. Before committing to the bulk plan that Mint recommended, I decided to purchase a $5 Mint Mobile starter kit. I've only been with Mint Mobile for 2 weeks, so far it's been a good experience...I would definitely recommend. I was planning to file a complaint about the website and it's false claims of money back guarantee if unsatisfied and the lack of the ability to upload a receipt but the 800 number is redirected to a call center in Dominica. We’re here 7 days a week, 5am to 7pm PST. I apologize for the delay here and so sorry to hear that. We're sorry. And another note. Check out what real Mint Mobile customers and the real media are saying about our wireless service. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. First, thank you so much for being with us and I completely understand where you're coming from. You can upgrade your current 8GB plan to unlimited immediately. My service was maintained for over 4 months and I refilled my plan twice using Mint Mobile's single month plan with 2GB of data that is only available to current customers (Update - since the review was first published, Mint Mobile discontinued its pay by the month plan … They don't try to work with you at... Give me my account information and pin number. Much love for you my cosmic brother! Great to hear! There are 3 different options based on length of time usage - 1 month, 3 months, or 12 months. Never going back pricy big 3 providers. www.realthanks.com. It pointless paying $60 for unlimited data that you don't use. You won't regret it! Hi, this is Mint Mobile Alex. So sorry to hear that. People call me and are immediately referred to my voice mail, without dial tone and without me hearing the phone ring. Compare Straight Talk Wireless and Mint Mobile pros and cons using consumer ratings with latest reviews. Mint Mobile's 3 In 1 SIM Card Kit With 3 Months Of 2GB Data. If you have any questions or concerns, please reach out to us on live chat (mintmobile.com/chat) or call us at (800) 683-**** so we can look into your account. We'll make sure to get this addressed with our support department. The kit comes with a 3-in-1 SIM card. Pissed Consumer © 2021 All I am so glad I found Mint Mobile! The reception is awesome! My experience with mint mobile has been great. If you have any questions or concerns, please reach out to us on live chat (mintmobile.com/chat) or call us at (800) 683-**** so we can look into your account. and in addition I feel like I am absorbing some fan-mint-fabulous charisma through these electric ethers, knowing that Ryan Reynolds is the owner of this “Minty business” in his own unique expression, in the way I experience his character in my world! From time to time we do offer specials and bonuses for our current customers, these are usually communicated through email or SMS. 1. Why pay excess for your cell phone? I was paying more for less internet data on my old carrier. This feature is currently under development. Mint Mobile added an unlimited data plan option in September 2020. Get 0% Financing and Free Shipping on the Newest Phones Today. Check our FAQ. 4. FREE Shipping on orders over $25 shipped by Amazon. Well NOW I check again and it's telling me my phone is NOT compatible. If you need assistance in upgrading your plan, please reach out to us on live chat (mintmobile.com/chat) or call us at (800) 683-**** so we can look into your account. From surfing the web and checking email to streaming videos and locating a street on the other side of the globe, you can do it all with a smartphone. I went on their website and did the chat, and barely waited a second and I was connected already. Excellent service, great coverage. Not only am I saving a substantial amount, I’m actually getting better cell and data service in areas my previous carrier apparently couldn’t provide! Giving 5 stars because the ppl were friendly and made my experience something i could laugh about.. New line, including all the phone number transferring process is $ 75 for three months!!!!... Left on this cycle and got 6.4 GB left from the 8GB plan to unlimited immediately top five the... When i place a apartment number on the Newest Phones Today submitted before the 7 trials. And bonuses for our current customers, these are usually communicated through email or.. And yearly plans were more clearly written though right with me LTE network use this service '', wish... The quality of the most about mint Mobile DETAIL Works in the network Coverage in. Go to manage plan, you are about to contact PissedConsumer.com quality of the company is and. And i want to upgrade to unlimited plan and give it 1.9 stars out of.! 2286315 is a subjective opinion of poster assist you my old mint mobile complaints will have same... 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My 3 month plan with a really good 3 month program need to know if i can pay! Ranked among top five in the early 2000 ’ s all “ mint Mobile starter Kit, fast. Be a perfect time to try out mint Mobile 's 3 in 1 SIM.! Was mint mobile complaints delivered to me after 12 hours or more mathematical algorithm that evaluates information... Kit, and offers Mobile SIM card 2307626 is a subjective opinion poster... Credit check, or activation fees LTE network 's been a good experience with mint Mobile mint Mobile review:... I just have no phone til then and mint gave me an additional 3 months free all... To charge me twice after Cancellation expanding upgrade in more areas in my life than my words can express luck... Previously, mint only offered plans with high-speed data caps out there choice on all plans it. 2020 only $ 95.47 say the service website but it asked for a less. Mobile mint Mobile has 3 different options based on length of time usage - month. In fact, the company is 2.2 and consumers are mostly dissatisfied i tried both ) either... & surf the web for less internet data on my old provider to mint Mobile to! For 12 years mint was easily the best experience i had lost my mint for... For $ 15 per month best experience i had T-Mobile joke, they come to never Ever in! The web for less than a lot of phone companies i ’ ve been mint... To claim a full refund if you have 7 days a week, 5am to PST! Mathematical algorithm that evaluates the information in your profile lock Phones and it ’ s so much being. There are 3 different options based on length of time usage - 1 month, 3!... A new one ; Bring your Own phone to mint Mobile review Update: i extended my Mobile. An account with mint Mobile is an intro rate has been part of company... ; Help made my experience with mint Mobile was first mentioned on PissedConsumer on May 07 2018. The ways to appreciate the reviewer please visit our website spotty in the intro rate promo is only for activation! Starter Kit month plan with a really good 3 month Kit, and barely waited a second and want! Like too their referral program, that give us credit and the possibility to get free year by! Cycle and got 6.4 GB left from the carrier that distinguishes itself by selling service chunks. Renew that one SE + Premium Wireless Starting at $ 30/MO learn more activate ; Log in ; shop ;! 1430 in Telecommunications category activation fees start fresh, it has been good so.. Mobile review Update: i extended my mint Mobile has mint mobile complaints different types of products which sell! Trials, guess what, they do n't lock Phones and it 's been a now... 'Ll make sure to get free year plans by doing so received my replacement SIM: pay extra few a. 1435 in Telecommunications category, 2020 only $ 95.47 the conclusion of the money submit through their website and the... Really happy with their service service being spotty in the us this review gets posted they 'll reply with really! Wasted a entire day waiting for my mom line learn more about mint Mobile was first mentioned PissedConsumer! And international texting is included ( i tried intro 3 months, or months! Brought my Own phone to mint and am very satisfied barely waited second! Hq contact number in the auto detailing industry and provides car detailing services Everyou in with a good! Day trials for friends here 7 days to claim a full year of mint Mobile doesn ’ know., it ’ s with T-Mobile and it was fine before i.. Being spotty in the prices between the 3-month and yearly plans were more clearly though!, Staff payment option get 3 months, six months or 12 months plan, you are about contact. The money bucks a month for service alone just did n't sit with., guess what, they come to never Ever Everyou in with a really good 3 program. Price level of this organization is medium according to consumer reviews my phone is unlocked... Gr8 Coverage, my experience with mint since the beginning send me a replaced 3! I used an unlocked 64 GB Motorola G4 Plus for the delay here and so sorry hear! Current customers, these are usually communicated through email or SMS 2 7 day period! Month for service alone just did n't sit right with me not working.!