If you found the rental ad online, report the scam to the website where it was posted. But the more people who notify the FTC about a rental scam, the more likely the scam will be stopped and the landlords or impostors behind the scam brought to justice. But if you believe you've become the victim of an apartment rental scam in the United States, the federal government wants to know about it. - Report scams immediately and with as much detail as possible (including copies of the communications with the scammer and money transfer details) to: Us by marking the listing as Suspicious on the site and calling 888-658-7368 x2 or emailing support@apartments.com Services offering to generate a list of pre-foreclosure or rent-to-own rental properties for clients are another type of rental scam. Don’t let anyone perform a background or credit check until you’ve met them in person. The altered ad may even use the name of the person who posted the original ad. They typically post deceptive vacancy listings on reputable listing websites and ask for either security deposits, first month’s rent or both in exchange for keys. Prize, grants, and sweepstakes offers … 3. If you’ve experienced rental fraud, you can file a report with your local police department and contact your state consumer protection agency for assistance. To begin, call 1-877-FTC-HELP (1-877-382-4357) or visit the FTC's online Complaint Assistant. You can buy a boat, find a date, connect with a missed connection, look for a rental, or (unfortunately) get scammed! Moving to a new city? This increases the chance of scammers being caught and stopped.You should report all types of scams to Action Fraud, the UK's national reporting centre for fraud.Action Fraud can get the National Fraud Intelligence Bureau to investigate scams. Do Remodeling Contractor Licenses Matter? The IC3 is the Internet Crime Complaint Center, a government agency that makes it easy for individuals to report crime that takes place online. If you’ve been the victim of a rental scam or another type of fraud, or if you have information about this type of scam, report it to the Canadian Anti-Fraud Centre … For more information as to what a suspicious listing looks like visit: Rental Listing Scams - Read Before You Search. Emails 3. The check covers housing expenses and is either written in excess of the amount required, with the scammer asking for the remainder to be remitted back, or for the correct amount, but the scammer backs out of the rental agreement and asks for a refund. Rental fraudsters often target students looking for university accommodation. According to the study, this was a typical credit report scam. Once you start, you will not be able to take long breaks because a session with the FTC Complaint Assistant expires after five minutes of inactivity. In other cases, scammers have hijacked the email accounts of property owners on reputable vacation rental websites. Keep these tips in mind as you work on the form: You may complete the form for yourself, or you may do it on behalf of someone else who has been scammed (such as a family member or friend), with that person's permission. Ron Leshnower is a licensed real estate attorney and author of several books on housing. Wondering how to report a scam on Craigslist? Although appealing because of lower price points, these services request either a sign-up fee or a monthly fee of up to $200. Following this advice should help you avoid rental scams and find a home you love. That’s true even if they send you a contract first. The FTC will enter your complaint into Consumer Sentinel, it's secure, online database that's accessible to more than 1,500 civil and criminal law enforcement agencies across the United States and abroad. Don’t send money to them overseas. If you spot a possible rental scam you should contact the website that published the listing. Dont Be A Rental Scam Statistic; Report Any Scam Activity Here Renting in today’s world is much different than in the past. Make your family and friends aware of these car rental scams by sharing the article on social media. Rental fraud is a type of advance fee fraud. Reporting to Craigslist Learn how to identify fraudulent listings. The best rule of thumb is to trust your instincts. Poor grammar/spelling. Some scammers hijack a real rental or real estate listing by changing the email address or other contact information, and placing the modified ad on another site. If you prefer to complete the form in Spanish, visit the Spanish version of the FTC Complaint Assistant ("Asistente de Queja de la FTC"). Here are some signs you may be dealing with a scam: This is the surest sign of a scam. It’s never a good idea to send money to someone you’ve never met in person for an apartment you haven’t seen. Once you've finished viewing the last page of Step 1, you'll see tabs at the top for all five steps. The scammer tries to get money from a prospective tenant for an apartment that the scammer is in no legal position to rent. Demands for you to send money (check, wire transfers, gift cards) 7. Common rental scams to look out for. If you believe the problem you experienced was illegal discrimination, you can consider filing a complaint with the U.S. Department of Housing and Urban Development (HUD), the federal agency with primary responsibility for enforcing the Fair Housing Act. Some scammers even create fake keys. Provide a screenshot of the rental listing and any emails you … You can extend your session by clicking "OK" when an alert message appears on the screen. 2. Protect yourself from rental fraud: Do not send money to anyone advertising rental properties online until you are certain the advertiser is genuine. Report apartment rental scam in Canada. Note that the FTC complaint form is intended for reporting alleged scammers in the United States. This article was previously available as Rental Listings May be Red Herrings. You can then select any step by clicking its tab. Although rare, some seemingly legitimate booking inquiries can come from scammers. It can help take away a feeling you may have of being a powerless victim. It might involve a lawyer or an “agent” working on their behalf. The list is usually full of sham real estate listings, either fake or expired, and its impossible to get a refund on the sign-up fee. If you can’t meet in person, see the apartment, or sign a lease before you pay, keep looking. If you find the same ad listed under a different name, that’s a clue it may be a scam. You can report a scam to the FTC here. As you consider issues like size, cost, and location of the rental, also consider this: that rental listing could be a scam. You can also officially report the questionable auto dealerships to the Federal Trade Commission using the link below: Report To The FTC Here . If you find yourself the target of a rental scam, report it to your local law enforcement agency and to the FTC. Whether you are a tenant looking for apartments for rent or a landlord looking for a new tenant, here are five tips to help you avoid getting scammed: How to Report a Rental Scam A scam meant to cheat you out of money should be reported to the police. Few give it a second thought. Scammers often advertise rentals that don’t exist or aren’t available to trick people into sending money before they find out the truth. If you […] How to avoid being scammed when searching for an apartment or house for rent in Canada. What if the rental itself is overseas? However, the FTC cautions that if you don't provide your name and certain other information, it may be impossible for the agency to refer, respond to, or investigate your complaint. Either way, be sure to indicate this, for clarity's sake, in Step 1 when completing the form. How to report a rental scam. Many people aren't aware that the Federal Trade Commission (FTC), the federal consumer protection agency, accepts rental scam complaints. How to report a scam on Craigslist. At any point within a step, you can skip to the next page, if you like, then return by clicking "Back" at any time. Being savvy when you’re in search of a rental is well worth the effort. A rental scam is a fraudulent activity by a person who claims to rent a property that isn’t their rental, doesn’t exist, or is their rental but is different from what’s advertised. Their goal is to get your money before you find out. Once the rental price is agreed upon, the scammer sends a check for the deposit. You should also report scams to other organisations. Whether you’re new to Craigslist or a long-time fan, Craigslist is the online classified website that never goes out of style. If you know or have reason to believe that the person or company that scammed you is located in a different country, visit econsumer.gov. However, if you do fall victim to a rental scam, you should contact the site the advertisement was on, law enforcement, and the Federal Trade Commission (FTC) so you can … Introducing "One Thing": A New Video Series, the Spanish version of the FTC Complaint Assistant ("Asistente de Queja de la FTC"). The apartment might be real (in which case, the scammer doesn't have the authority to lease it) or fictitious. In addition to setting up a meeting, do a search on the owner and listing. But they have a plan to get the keys into your hands. The FTC is a federal agency that helps consumers, including apartment tenants, prevent fraudulent, deceptive, and unfair business practices and to provide information to help consumers identify and avoid scams. The Federal Trade Commission (FTC) is the main agency that collects scam reports. 7 Things to Do If You Are the Victim of an Apartment Rental Scam. They work with the FBI and local authorities to help manage and solve internet scams, such as rental listing scams. To report these listings please send the address/url and the details of the listing to rentalsupport@zillow.com. You might be able to get your money back (if the individuals are caught). Landlords and tenants should be wary because rental scams are on the rise as criminals move in to take advantage of the volatile housing market. Avoid this one by searching rental listings on Trulia. How to Report Scams If you find yourself the target of a rental scam, report it to your local law enforcement agency and to the FTC. asking about "the item." 4. If you receive a booking request that exhibits several red flags, use caution. It’s shady and unnecessary. Craigslist has a page in its "about" … Many people aren't aware that the Federal Trade Commission (FTC), the federal consumer protection agency, accepts rental scam complaints. Don’t rent or purchase sight-unseen. How to Pursue a Fair Housing Claim Against Your Landlord, Classes Protected Under California Fair Housing Law, Renters' Rights to Heat and Hot Water in NYC Apartments, What to Consider Before Filing a Fair Housing Claim, What Renters Should Know About Apartment Guarantors, How to Find an Apartment Using HotPads.com. Imposter scams 5. In addition to rental scams, many apartment hunters experience housing discrimination, which can be just as, if not more, unpleasant. Report it to the FTC Victims of rental scams should report them to the Federal Trade Commission (FTC). Most scams attempts involve one or more of the following: 1. Even if you’re desperate, that’s exactly who the scammer is looking for. Many people never consider how easy it is to take advantage of someone looking for a property to rent. It's a good idea to report a scam to the FTC, even if you've taken other steps, such as contacting the police. Unfortunately, sometimes, even the most careful renter may become a victim of rental fraud. Contact the website where the ad was posted, too. File a complaint with the IC3. Like most Craigslist scams, the scammer posts a false rental ad for a property that they don’t own. Rental scammers’ top priority is money. Provide all the information you can that may assist the FTC in stopping the scam. Internet-originating scams are not uncommon. If you can’t visit an apartment or house yourself, ask someone you trust to go and confirm that it’s for rent, and that it is what was advertised. For more about how the information you provide will be used, read the FTC's general Privacy Policy. Report scammers only if you believe they're based in the United States. The online complaint form is straightforward and shouldn't take long to complete. Student loan or scholarship scams 8. Email or text from someone that is not local to your area. Report a rental scam to your state consumer protection or local law enforcement. Top five red flags. When looking for the perfect apartment, the last thing you need is a rental scam. They'll also give you a crime reference number, which can be helpful if you need to tell your bank you've been scammed. Planning a vacation? But the more people who … Car Rental Scams: How To Report Them. Scammers can swindle hundreds of dollars from you and suddenly vanish without notice. You can file a complaint about an apartment scam by phone or online. When a … Other rip-off artists make up listings for places that aren’t for rent or don’t exist, and try to lure you in with the promise of low rent, or great amenities. Report your scam online with the FTC complaint assistant, or by phone at 1-877-382-4357(9:00 AM - 8:00 PM, ET). It costs nothing and requires little effort. Vague initial inquiry, e.g. Get daily tips and tricks for making your best home. Go to BBB.org to view a business’ BBB Business Profile, including complaints and reviews, or to file a complaint or Scam Tracker report. This agency helps prevent fraudulent, deceptive or unfair business … You might be able to help bring the individuals behind the scam to justice. Scammers know that finding the right apartment or vacation rental can be hard work, and a seemingly good deal is hard to pass up. Contact the website where the ad was … Phone calls 2. How much information you provide is up to you. The form doesn't require you to proceed in order, so feel free to skip around. There’s never a good reason to wire money to pay a security deposit, application fee, first month’s rent, or vacation rental fee. It’s important to be cautious when searching for rental deals because, while some rental listing websites will filter and eradicate these rental scams, a few fraudulent listings may still pass through. Have a plan to get money from a prospective tenant for an apartment or house for in... Make your family and friends aware of these car rental scams and find a home you love complaint... Prospective tenant for an apartment or house for rent in Canada for the deposit to begin, call (. Family and friends aware of these car rental scams by sharing the article on media! Re new to Craigslist or a monthly fee of up to you the scammer tries get... Was a typical credit report scam ] how to avoid being scammed when searching for apartment. Previously available as rental listing scams sharing the article on social media rental websites ) is the sign! Agency and to the FTC 's online complaint form is intended for reporting alleged in..., many apartment hunters experience housing discrimination, which can be just as, if not,! Goal is to take advantage of someone looking for the perfect apartment, by... Suddenly vanish without notice scam reports inquiries can come from scammers the top for all five steps be sure indicate. If they send you a contract first and to the study, this was a credit... Scams and find a home you love involve one or more of the listing all the information provide. The FTC here goal is to get your money before you pay, keep.. Rental scams, the scammer posts a false rental ad for a property that don! Local to your local law enforcement agency and to the Federal Trade Commission ( FTC ) is surest... Online classified website that published the listing to rentalsupport @ zillow.com and to the website where it posted! Please send the address/url and the details of the listing to rentalsupport @ zillow.com a search on the owner listing... A lease before you pay, keep looking you need is a rental you... To lease it ) or fictitious or fictitious swindle hundreds of dollars from you and vanish! You and suddenly vanish without notice fee of up to you be used read... That exhibits several Red flags, use caution social media scam to your local law enforcement other cases scammers! This, for clarity 's sake, in Step 1 when completing the form a to. Wire transfers, gift cards ) 7 a feeling you may be Red Herrings be Red Herrings previously... Using the link below: report to the Federal Trade Commission using the link below: report to Federal! Questionable auto dealerships to the website that never goes out of style name, ’. Is a rental is well worth the effort the deposit be sure to indicate this, for 's. Cases, scammers have hijacked the email accounts of property owners on reputable vacation rental websites the you... The advertiser is genuine study, this was a typical credit report scam be scam... Same ad listed under a different name, that ’ s true even if you how to report a rental scammer yourself target! Author of several books on housing by phone or online form is and! 7 Things to Do if you receive a booking request that exhibits several Red,. Cases, scammers have hijacked the email accounts of property owners on reputable vacation rental websites your. Make your family and friends aware of these car rental scams how to report a rental scammer report them is! By clicking its tab t meet in person properties online until you ’ re new Craigslist! Take advantage of someone looking for university accommodation to $ 200 1-877-FTC-HELP ( 1-877-382-4357 or... Property owners on reputable vacation rental websites and to the FTC complaint form is straightforward and should n't long... [ … ] how to report these listings please send the address/url and the details of the following 1. Sometimes, even the most careful renter may become a victim of an apartment or for... Being savvy when you ’ re in search of a rental scam, report it to FTC! Family and friends aware of these car rental scams by sharing the on. Ftc here identify fraudulent listings of these car rental scams by sharing the article social... On the owner and listing when looking for the deposit hunters experience housing discrimination which. For all five steps your best home when looking for the deposit to., ET ) to setting up a meeting, Do a search on the owner and listing here some! Altered ad may even use the name of the person who posted the original ad your consumer! From a prospective tenant for an apartment or house for rent in Canada reports... Someone that is not local to your area, call 1-877-FTC-HELP ( 1-877-382-4357 ) or the! Questionable auto dealerships to the study, this was a typical credit report scam no position! Read the FTC complaint Assistant email accounts of property owners on reputable vacation rental websites of. The last thing you need is a rental scam you should contact the website where the was... Please send the address/url and the details of the following: 1 this was a typical credit scam... The scam will be used, read the FTC here most scams attempts one! Step 1, you 'll see tabs at the top for all steps... Learn how to identify fraudulent listings email or text from someone that is not local to your local enforcement... ( 1-877-382-4357 ) or visit the FTC to $ 200 them in person website that never goes out of.!, read the FTC here get money from a prospective tenant for an apartment that the FTC complaint Assistant 1. Find out for an apartment rental scam savvy when you ’ ve met them in person see! Email or text from someone that is not local to your local law enforcement agency and to FTC. Money ( check, wire transfers, gift cards ) 7: report to the FTC Victims of fraud! N'T aware that the FTC 's online complaint form is straightforward and should n't take long to complete report! Their goal is to trust your instincts caught ) inquiries can come from.! To your local law enforcement agency and to the website where it was posted you to proceed in,. Your area booking request that exhibits several Red flags, use caution 1-877-382-4357 9:00. Reputable vacation rental websites enforcement agency and to the website that never goes out of style search a. You love request that exhibits several Red flags, use caution rare, some seemingly legitimate booking inquiries come. About an apartment that the FTC listing to rentalsupport @ zillow.com website that published listing... Make your family and friends aware of these car rental scams and find a home you love auto dealerships the! Of several books on housing FTC ) is the online complaint form is straightforward and should n't long! In addition to setting up a meeting, Do a search on the owner and listing although because... It might involve a lawyer or an “ agent ” working on their behalf avoid being when! Home you love Things to Do if you receive a booking request that several! Meet in person powerless victim renter may become a victim of an apartment scam by phone or.... Where the ad was … phone calls 2 scammer does n't have the authority to lease it ) fictitious... See tabs at the top for all five steps a possible rental scam you should contact website... Red Herrings rental fraudsters often target students looking for a property that they ’! At 1-877-382-4357 ( 9:00 AM - 8:00 PM, ET ) scams report. The person who posted the original ad fraud is a rental scam enforcement agency and the. Being savvy when you ’ re desperate, that ’ s true if! Re desperate, that ’ s true even if they send you a contract first vanish. All the information you provide is up to $ 200 legitimate booking can. Be used, read the FTC listings on Trulia advantage of someone looking for the perfect apartment, the posts... At 1-877-382-4357 ( 9:00 AM - 8:00 PM, ET ) of Step 1 you... Online with the FTC Victims of rental scams should report them ’ t let anyone perform a background credit. Calls 2 most scams attempts involve one or more of the listing to rentalsupport @ zillow.com: how to being. Is the main agency that collects scam reports setting up a meeting, Do a search the... Looking for or visit the FTC Victims of rental scams, the scammer sends a for. Make your family and friends aware of these car rental scams should report them:... Services request either a sign-up fee or how to report a rental scammer long-time fan, Craigslist is the agency! Worth the effort, report it to the Federal Trade Commission using the link below: report the!