They came out with no extra charge and found the problem inside. 55 Mr Rooter Plumbing reviews. They took care of situation with a smile, and believe me it was not an easy task. He showed up around 11.00 PM and ran the snake and camera through the sewage pipe and showed me the problem. They don't sugar coat anything or try to make you feel stupid. If you have a chance to get Todd to help you he is friendly and communicates well.”, “Gordon came out here late yesterday afternoon and fixed our plumbing problem in no time flat! I left word and the girl told me she sent owner email to see if he would do something. The technician never even told us his name. Write reviews about the service experience you have received from Mr. Rooter. I agreed to have it replaced and three days later they came out and dug approximately 100' of the old line out and replaced it with new schedule 40 pipe. Water, Sanitation Key Steps to World Health, Mr. Rooter and EPA Combat Common Household Leaks, Modern Plumbing's Impact on Public Health, Franchise Consultant Attains Certified Franchise Executive Designation, Big Bang Theory’s Algorithm for Making Friends, 10 Acts of Kindness You Can Do For Family, National Thank You Month: 5 Ways to Show Appreciation, 6 Points to Keep Super Bowl Parties from Turning into Toilet Bowl Disasters, When You Need Commercial Plumbing Services. 329 reviews from Mr. Rooter Plumbing employees about Mr. Rooter Plumbing culture, salaries, benefits, work-life balance, management, job security, and more. They are keepers.”, “Rob and Vinny did a great job with my clogged drain and provided me with good steps to keep the drain from clogging again.”, “I went to an online service looking for a local plumber and described my problem. Recent recommendations regarding this business are as follows: "Do not hand over credit cards info to this company. Very courteous and helpful.”, “The people I encountered from this company were all very polite and professional. They worked with me in every way possible to find a solution and solve the problem in a way that worked best for me and family. When you call and get their recording, it lists all of the things you can expect. Ken did a nice job in installing our new fixtures, including advising me in advance of the installation cost and any potential issues with replacing the old fixtures. Thank you!”, “I'm sold! We will use them again.”, “The two techs that came were excellent. Mr. Rooter will be my forever plumber based upon my experience with the service provided!”, “I would certainly recommend Mr. Rooter and definitely use them again. They repaired our broken water line outside. Thank you for your help!”, “I am so glad I called Mr. Rooter. We enjoyed visiting with him, after he was done. Once again I have had quite an experience with this company both times. I knew I was in good hands, and I am going to always ask for Matthew for my future plumbing needs. I have been a preferred customer of Mr. Rooter going on 3 years now and use them at both my residential and commercial properties. He was thorough, helpful, and explained the information so that we would understand this foreign area. Did an excellent job putting in my dryer.”, “We moved to NJ in Feb 2016 from the Midwest, we went into immediate renovations and had a host of service providers (tile, electrical, flooring, contractor, appliance installations, etc) and I can say without a doubt that Mr. Rooter gave us faith again in how professionals should work! I called Mr. Rooter, a company I deal with for all my plumbing needs. FAQ. Appreciate so much the work that was done & the professionalism shown.”, “Eric and Juan were on time, friendly, and very knowledgeable. He was concerned about checking that everything worked correctly. Satisfied does not begin to express how I feel about his workmanship. I was a very distraught about my house flooding with water and I didn't know where it was coming from. I know that sounds silly but it meant a lot to me. Mr. Rooter Plumbing of Hamden and Hampshire counties, MA Mr. Rooter of Holyoke Ma will rip you off. Everyone is always so nice and helpful--it makes you feel good about the world again! Start a new comparison The work was done well and the work area was clean. Last week I hired Mr Rooter to run a permanent drain line to the street (70ft.) First, he provided me with a detailed quote and explained his plan of action to get my plumbing fixed. No trip charge! Extremely professional, punctual, answered all my questions and explained everything every step of the way, and cleaned up before leaving. He is a pleasant and personable. Shane was very knowledgeable and left me with confidence the job was done right.”, “Mr. We would definitely recommend their services.”, “We just had a service call completed by Kyal Haas of your Dubuque, Iowa office. Thank you Mr Jim! If there is an "employee of the month" award, I nominate, Matthew. Rooter has great customer service. Ratings and Reviews for Mr Rooter Plumbing of North Central Indiana. He arrived on a Sunday and immediately located the leak and had it repaired in no time. They were very professional, friendly and informative. Next, Allen cleaned up as he progressed through the repairs and he worked non-stop except for his lunch break. I´m very happy with Mr. Rooter.”, “Very good service, always does a good job for me. The price was reasonable and there was no upcharge for immediate service or the fact that it was the weekend. Jomar was my tech for the day and he could not have made me feel anymore confident than my first experience with Matt M. I think both these young fellas deserve recognition for their professional and excellent customer service. He treated my problem like it was his first job of the day and did not seem to be in a hurry due to his long day. Find someone else to help. Our plumber, Phil, was extremely helpful and gave us tips we could use moving firwars. She advised me to contact the local works dept to attend and turn off the outside water valve. Add to that it all being executed with lightning speed, meaning I was more than pleased to have chosen I got none of that except for the smile. Michael thank you not only for myself but for my guests who never knew there was a problem!”, “Mr. They wouldn't come the same day. We feel like we hit a gold mine. Click here for our precautionary measures. Excellent customer service skills and knowledge of different services! They said this was 'industry standard'. And, did I say they fixed the problem? Called Mr. Rooter for backed-up bathroom sink. And Denise & Diane -- the folks at the office -- always go the extra mile to help me articulate the problem, schedule appointments, keep the me apprised of any changes, and handle any glitches. I called for a third time 33 days later because the same problem was occurring. Needed a smaller one which he does not carry on truck anymore. I then received an estimate from another plumbing company and they only charged me $185 and it took the plumber 15 minutes to install it. It took less than an hour from the time I called to the time the technician arrived at my house. I would have him back again if I needed plumbing services.”, “The service tech Gordon was friendly and professional! Get buying tips about Online Bathroom Fixtures and Plumbing delivered to your inbox. ... Rooter was the only one to call back and since my main sewer line was blocked, I needed it fixed NOW! They replaced my cast iron pipe on the outside of my home and worked very hard to finish it in one day. Mr. Rooter Plumbing is locally owned and operated and offers 24/7 plumbing and draining cleaning with no overtime charges. The guy used auger and unstopped it. Unsubscribe easily. They were very respectable, knowledgeable, and professional. I called today to schedule an appointment. The dispatcher has no experience at her job. Earlier this summer I had a company install a sump pump in my crawl space. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. They handled every situation very nicely. It’s rare that you see someone come out to your home on a weekend, on a Sunday especially, but still remain positive and keep a good attitude throughout.”, “I called Mr. Rooter and was able to get them to come out immediately at no additional charge, and they quoted me a price. PLEASE DO YOURSELF A FAVOR, DO NOT USE THIS COMPANY. THEY HAD NO TOOL BAG! You'll never find a better team to work with!”, “Allen Martin of Mr. Rotter is beyond outstanding! All Mr. Rooter Plumbing Franchise Locations Are Independently Owned And Operated. 133 reviews of Mr. Rooter Plumbing of Seattle "Overall: Prompt and excellent service We finally called a plumber in after procrastinating about the water stains that appeared on our living room ceiling. thank you.”, “This being my first experience with your company, I was very impressed and satisfied with the services provided. Quickly, efficiently and professionally. Mr. Rooter was the only one to call back and since my main sewer line was blocked, I needed it fixed NOW! He provided 3 quotes for us from easy to more difficult and a time frame was given. TERRIBLE CUSTOMER SERVICE!! with the pricing carefully outlined. For this simple installation they wanted to charge me $750. !”, “I cannot thank Michael Rayhon enough for his help this morning. The plumbing service experts at Mr. Rooter of Southern Fairfield County are honest and ethical, and provide exceptional drain cleaning and plumbing services. Have a Great Day Ramon Torres : ) Ann & Miguel : )”, “I recently had Mr. Rooter come out to the doctors office that I work at. I called them for a repair. The other company showed up 2 hours late, ran the pipe once, and left. I would absolutely recommend them to anyone and everyone I know.”, “We just had a huge bathroom leak..Mr Rooter was out here in no time to fix it! So when that happened to us, we were blessed by a wonderful company to take care of the issue for us. Thanks Mr. Martin for your good advice.”, “Mr. I was very satisfied, impressed and quite please THANK YOU!! The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. Plumber Atlanta Mr. Rooter Plumbing of Atlanta offers 24 HOUR reliable plumbing service in Atlanta, Roswell, Marietta, Dunwoody, Sandy Springs, Alpharetta, Johns Creek, Brookhaven, Doraville, Chamblee, Decatur and all surrounding areas. How do I know I can trust these reviews about Mr. Rooter Plumbing? They overcharge about 75% more for the parts and labor than they actually cost. We were very pleased with the professional manner in which we were handled. He also asked if I would like him to check for any other potential problems before leaving. 5 Stars!!!! After getting the hardware store to give me a new one Mr. Rooter put the new one in at no charge to me. We value your privacy. I really appreciated their hard work and I was very happy with the job they did here. He is an unbelievably hard worker.”, “I just would like to say how great a job Mike (the technician) did. He correctly identified that the problem was beyond my part and on the city side. Original review: Dec. 1, 2020. As one of the most trusted names in the business, Mr. Rooter is proud to be located in Atlanta, GA and serve the community surrounding us. "Mr Rooter has been a great company to work with. Not only did we get a timely response. !”, “Thank you to Mr Rooters for sending me Ben & Jarret - they were completely professional, respectful and smart. To their credit they arrived shortly thereafter. 0/10 They worked with us on the pricing and we're able to do all on Monday. I called and Michael was here before promised, courteous of me and my guests and my business. Kyle and Tucker (technicians) were very respectful of my space and always used the Mr Rooters door mat and booties over their shoes. Your professionalism is outstanding. I would highly recommend this company to all of my family and friends.”, “If it wasn’t for Mr. Rooter, the toilets would still be plugged. Thanks for your hard work and dedication to proper plumbing and customer care.”, “I had the pleasure of having Jim from router rooter help me out with leaks and putting two toilets that I had purchased,Jim very pleasant and courteous, I would not hesitate to call them again. Alex came to the house on Christmas Eve and fixed the problem. I showed them the clean out cap for the septic sewer line. He was efficient and explained the process as he worked. Like others before him, he was very friendly, knowledgeable, and wanting to make sure that the job got done right, with the lowest cost to me. We purchased new fixtures for the tub and shower in our master bath. !”, “I am very pleased with the work completed by Mr. Rooters! Jeff from Mr.Rooter called me on my cell phone in 10 minutes. !”, “Allen Martin and Maynard Valerio showed up at my door on time and very professionally. Pete provided excellent service and resolved my problem in a timely manner, and his pleasant personality made him a pleasure to do business with. I learned a lot about my plumbing and how to maintain it. My husband is actually under hospice care and I accidentally dropped the lid from his urinal and flushed before I knew it. Mr. Rooter is a registered trademark of Mr. Rooter LLC Copyright © 2021 Mr. Rooter, All rights reserved. I will not be using them in the future. He refused to discuss it. They arrive on time and got started on snaking out the drain. I would recommend everyone to Mr. Rooter plumbing. However, Mr. Rooter deducted the price of the new toilet from the bill so I got a new toilet and probably paid around the same (maybe less) than I would have for the repair job. We later found out from another professional plumber that 45ft wouldn't have even been enough snake to reach the outside line. I want to thank you very much and thank the technician he was very nice and polite.”, “Todd did a great job fixing the garbage disposal and sink. We had a pretty big problem with a sewer line on our property. Not only was a technician here within the allotted time period, he was very professional, cleaned the main drain, and had me able to use water again within an hour of arrival. As Allen worked with each item that needed repair, if the initial strategy did not resolve the problem, he approached it in at least two other ways to get it fixed. I have photo evidence of all the damages including damaged to our floor and woodwork. They were going leave me and my family without a kitchen sink until Monday. He completed the work on time, kept the area clean, provided recommendations (one of which would have saved me more money) - he was fantastic and by far the best service professional we encountered in this state. 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